Effective 7/1/2024

Note from Owner

This is where most companies have the legal department step in and write the privacy policy page and of course we had to do that too (see below for the boiler plate stuff). Before we get into that, we want our customers to understand how important data privacy is to us. Having spent years in the firearms industry, we understand how our customers feel about protecting their purchase information. We have gone to great lengths to choose the right software and service providers that allow us to control that information. Yes it takes us a lot longer to ship an order because we don’t have the automated software and yes, we have to manually add data to our ERP system using Excel spreadsheets but we think it’s worth it. We are also big fans of honesty and transparency so below is the list of all the service providers we use and what data is stored with each.
If you have actually read this far, we are impressed so here’s an Easter egg for you: use this coupon code in your cart for 5% off WXUD87FM

List of Service Providers (subject to change)

WooCommerce – Used for order entry and management. Contains name, address, phone number, email address, and products ordered. If you check out as a guest, all information is digitally shredded after 45 days excluding email address. We are happy to shred this information sooner but this will impact our ability to offer you a refund on your order. If you check out using a login and have created an account with us, we do not shred this information unless you request it. If we shred your data, there will be no information under your ‘order history’ when you login.

Fortis Payments – Used for payment processing and contains only amount paid, billing zip, authorization code and part of the CC number. No customer information.

SOS Inventory – None of your personal information is stored here. This is our inventory management system and the order information here is stripped of your data. We collect inventory sold, revenue, and city, state and zip code.

Quickbooks Online – None of your personal information is stored here. Sales by product, city, state and zip code are tracked for sales tax purposes.

Mailchimp – Emails are kept with our Mailchimp account and we use emails for our own marketing purposes. We will never sell your email information. We only email when we have something cool to announce but if you want to unsubscribe, you won’t hurt our feelings.

That’s it. You have now seen behind the curtain of how Outlast Supply operates. Now we can let the attorneys do their thing:

Information We Collect
We collect information to provide better services to our users. This information includes:
Personal Information: Name, email address, shipping address, billing address, phone number, items purchased and payment information.
Non-Personal Information: Browser type, operating system, IP address, and browsing behavior on our website.

How We Use Your Information
Process and fulfill your orders
Provide customer support
Improve our website and services
Communicate with you about promotions, updates, and other information
Comply with legal obligations

Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: When required by law or in response to valid legal processes.

Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Your Rights
Access, update, or delete your personal information
Opt-out of receiving marketing communications
Restrict or object to certain data processing activities
To exercise these rights, please contact us at [email protected].

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites.

Children’s Privacy
Our website is not intended for children under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after the changes take effect will constitute your acceptance of the revised policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].